Warranty Claim
Transform your interiors with premium tiles, elegant bathroom collections, and timeless craftsmanship designed for modern living.
Product Protection
Submit a Warranty Claim
To complete the online warranty claim, you will need the following details
- Proof of Purchase – Affordable Tiles and Trades Invoice or Receipt Number/ Your Original Purchase Order Sent to us
- Clients details (End User’s Name, Contact number and Address)
- Video/Photos of the warranty Issue
These details will assist us in providing the best service possible. Any missing details could result in delays when processing your claims.
Should a warranty claim be made an authorised Affordable Tiles & Trades agent has attended the location, inspected and is in the opinion that issue was caused due to incorrect or faulty installation or where the products were misused or conditions of the claim are void as per our Policy or if the warranty period is expired, Affordable Tiles & Trades has the right to charge a service fee.
To proceed with a claim, simply complete our online form by clicking Make a Claim below. Once you have submitted the claim, our Customer Service Team will be in contact within 3 – 5 business days.
Get Started Today!
Our tiles are versatile and perfect for various areas of your home or business. Looking for kitchen tiles near Pakenham? We have a range of designs that can transform your kitchen into a modern, functional space. Or perhaps you’re interested in outdoor tiles near Pakenham for your garden or terrace? We offer weather-resistant tiles that are ideal for outdoor use, ensuring both beauty and durability.
